Privacy Policy

1. Information We Collect

When you contact EliteShine Service, we may collect the following information:

• Your name
• Phone number
• Email address
• Property address (for service delivery)
• Service preferences and special instructions

2. How We Use Your Information

We use the information we collect to:

• Provide and schedule cleaning services
• Communicate with you about appointments and service details
• Send reminders and follow-up communications
• Improve our services and customer experience
• Respond to your inquiries and requests

3. Information Sharing

EliteShine Service does not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• With our cleaning team members who need the information to provide services at your location
• When required by law or to comply with legal processes
• To protect the rights, property, or safety of EliteShine Service, our clients, or others

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors interact with our site. These tools collect anonymized data such as pages visited and time spent on the site. You can disable cookies in your browser settings at any time.

6. Third-Party Links

Our website may contain links to third-party websites. EliteShine Service is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

EliteShine Service reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this Privacy Policy, please contact us:

• Phone: (301) 728-2056
• Email: contact@eliteshineservice.com